Privacy Policy
Last updated: 2026-02-10
Introduction
Tona ('we', 'our', or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media automation platform and related services (collectively, the 'Service'). Please read this policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect information you provide directly to us, such as when you create an account, connect social media platforms, or contact us for support. This includes your name, email address, and authentication credentials. We also collect information automatically when you use the Service, including usage data, device information, and log data. When you connect third-party platforms (such as X/Twitter, Telegram, or Discord), we access and store the data necessary to provide our automation services on your behalf.
How We Use Your Information
We use the information we collect to provide, maintain, and improve the Service, including to generate and publish content on your behalf, manage your social media accounts, and provide customer support. We may also use your information to send you updates and marketing communications (which you can opt out of at any time), monitor and analyze usage trends, and detect and prevent fraud or abuse.
Information Sharing
We do not sell your personal information. We may share your information with third-party service providers who assist us in operating our platform, such as cloud hosting providers and payment processors. We may also disclose your information if required by law, to enforce our Terms of Service, or to protect the rights and safety of our users. All third-party service providers are contractually obligated to handle your data in accordance with this Privacy Policy.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking
We use cookies and similar tracking technologies to maintain your session, remember your preferences, and improve your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some features of our Service.
Your Rights
You have the right to access, update, or delete the personal information we hold about you. You can manage your account information through your dashboard settings. You may also request data export or account deletion by contacting our support team. If you are a resident of the European Economic Area (EEA), you have additional rights under GDPR, including the right to data portability and the right to lodge a complaint with a supervisory authority.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last updated' date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].